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Desktop Support Technician

Titel: Desktop Support Technician
Contract Type: Contract
Plaats: Baltimore, Maryland
Industrie:
Salaris: Negotiable
Startdatum: ASAP
Job list.duration: 6 months
REF: DST324_1585065699
Contactpersoon: Amina Issah
Email: Amina.Issah@ojassociates.com
Gepubliceerde vacature: 4 dagen geleden

Functieomschrijving

Summary:
The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.

Job Responsibilities:
* Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
* Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
* Support employees, both local and remote, with desktop issues, account issues, and access to various internal services
* Troubleshoot software issues on employees desktops/laptops
* Some off hours support may apply

Qualifications:
* Associate's degree in a technical field such as computer science, computer engineering or related field required
* 5-7 years experience required
* Knowledge of Windows OS
* Experience with desktop installation and configuration
* Experience troubleshooting desktop issues as well as mobile devices

Summary:
The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.

Job Responsibilities:
* Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
* Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
* Support employees, both local and remote, with desktop issues, account issues, and access to various internal services
* Troubleshoot software issues on employees desktops/laptops
* Some off hours support may apply

Qualifications:
* Associate's degree in a technical field such as computer science, computer engineering or related field required
* 5-7 years experience required
* Knowledge of Windows OS
* Experience with desktop installation and configuration
* Experience troubleshooting desktop issues as well as mobile devices